Getting started

Your first day with NURISTAY, step by step – about an hour. The same checklist is at the top of your Today page and ticks itself off as you go.

Log in

  1. Set your password

    Open the welcome email from NURISTAY and press the link to set your password (it works once, for 7 days). Your username is in the same email.

  2. Log in and choose your PIN

    Log in on your property’s own login page – the address is in the email, e.g. app.nuristay.co.nz/login/your-property-name/. The first time, you choose a 6-digit PIN: from then on you use your password and PIN.

  3. Use it like an app

    Open your menu (your name, top right) and choose Use NURISTAY on this device: on a PC, install it from Edge or Chrome; on a phone, add it to your home screen.

Set up your property

Go through these in order. Each one ticks itself off on Getting started (on Today and on the Property page) once it’s done.

  1. Rooms and room types

    Add your rooms (numbers or names) and the room types you sell, such as Studio or One-Bedroom.

    Where: Property → Rooms & housekeeping

  2. Bank account for invoices

    Your bank account number goes on every invoice, so guests and companies can pay you.

    Where: Property → Property & subscription → Property details

  3. Connect your mailbox

    Connect your Microsoft 365 mailbox so invoices, booking confirmations and automatic emails go out from your own address.

    Where: Property → Email

  4. Base rate for each room type

    Your usual price per night for each room type. New bookings and Book Direct use it – change any night later on Rates.

    Where: Rates & channels → Rates → Base rates

  5. Booking emails

    Forward your Booking.com, Expedia and website booking emails to your NURISTAY address, and NURISTAY makes, changes and cancels those bookings by itself. Or connect the channel manager.

    Where: Property → Email (your NURISTAY address), or Rates & channels → Settings

  6. Your bookings

    Add your future bookings, or bring them across from Excel or a .csv file from your old system.

    Where: + New booking, or Property → Data → Import bookings

If you need them

Your team

A login for each person – front desk, managers and housekeeping – each seeing only what they need.

Where: Property → Team

Book Direct

Your own booking page, with no commission. Link it from your website’s Book now button.

Where: Rates & channels → Book Direct

Card payments

Connect your own Stripe account for payment links, card holds and card payments on Book Direct.

Where: Rates & channels → Book Direct → Card payments

Need a hand?

Help is in the account menu (your name at the top right), with answers for every screen. Or contact NURISTAY support – we’re happy to help you set up and bring your bookings across.

See how NURISTAY fits your property

Tell us about your property and we will show you around. The demo is free, with no obligation.